Wellness area
with pool, sauna, steam bath, infrared sauna and relax zone
Information About Your Holiday
We Answer Every Question
Check-In&-Out
On the day of your arrival, you can check in from 3 p.m. (upon request you can check in earlier)
On the day of your departure, we ask you to leave your apartment before 10 a.m.
Down Payment
After receiving the booking confirmation, you will receive our bank coordinates and the required amount of down payment to transfer. If you prefer, we can debit the amount from your credit card.
Dogs
In our guest house dogs are welcome (on request only). For your four-legged friend, we will charge €15.00 (without food). Not every apartment is accessible for dogs, and you can bring it on request only. To consider other guests, dogs can only stay in the guest house and not in the main building. Thank you for your comprehension!
Children
The additional cost for childern under the age of 3 years is €8,00. We are happy to provide a baby crib and child seat free of charge.
Tourist Tax
Residence Villa Calluna: a tourist tax of EUR 2.90 per person/day will be charged directly on-site.
Dependance Villa Calluna: a tourist tax of EUR 2.40 per person/day will be charged directly on-site.
Children under 14 years are excluded from the tourist tax.
Parking
You can park your car in the private parking lot or in the spacious parking garage.
Smoking
In the entire house and in all Calluna-Apartments (villa and guest house) smoking is not allowed. On the balcony/terrace smoking is allowed. Thank you for your comprehension!
Cancellation Policy
Unfortunately, cancellations cannot be avoided sometimes. If you were not able to start your holiday, please tell us as soon as possible.
In such cases, we offer you the following cancellation policies:
- Until 3 months before the start of your holiday you can cancel without being charged.
- Between three months and 28 days before the start of your holiday or if you must break off your trip early, arrive later, or no-show: You will have to pay the full price (100%) of your stay.
Travel Cancellation Insurance - Europäische Reiseversicherung
Should something come in between, you are fully covered by travel cancellation insurance. It could be that things do not go as planned and you cannot start or must return earlier - with your travel cancellation insurance you will be covered. Calculate the premium & purchase online. Here you can also see all the details of the insurance coverage including cancellation in the case of Corona.
Südtirol Transfer - Your Connection Shuttle
The Südtirol Transfer connection shuttle takes you stress-free from your railway or bus station to Villa Calluna in Sand in Taufers. Book now: Südtirol Transfer-Shuttleservice
Washing Machine
Do you want to do the laundry? If you need, you can use the washing machine and dryer of the villa (for an extra charge).
Water
Fresh, lime-free, and certified: This is our drinking water and the water of our swimming pool. Pure spring water from our mountains - to drink and to immerse yourself in.
Wi-Fi
Sometimes even when you are on holiday you want to know what is going on out there. That is why there is free Wi-Fi in the entire Villa Calluna*** & Dependance.
Payment Options
You can pay in cash (up to € 4.999), with a credit card (Mastercard or Visa), EC-card, or via bank transfer.
All Inclusive
We Leave no Wish Unfulfilled
Wellness bag
with a cozy bathrobe, slippers, and extra-large sauna towel
Alpine garden
with sunny and shady spots for relaxation. Pick your own fragrant herbs for your dishes
We are happy to change your towels if required and your bed linen once a week.
Free Wi-Fi
in the Villa & Dependance
EV charging station
By paying an extra charge our guests can use our electric charging station in the garage.
Ski and bicycle storage
with ski boot dryer and power outlet to charge your e-bike
Free, large guest parking
directly in front of our house and in our underground garage
GuestPass
a digital card with many advantages that enables you to use free public transportation in South Tyrol.
The ski bus stop is only 150 m from the house
Bread service
at breakfast (on request & extra charge).
Bakery & supermarket
just around the corner.
Calluna-Specials
Let’s Find the Perfect Holiday Deal!
Can there be something better than taking a break in the Tauferer Ahrntal?
With the perfect deal, your holiday can be even better!
Winter offers
To all cable car enthusiasts:
From the beginning of May to the end of June, all our guests can use the cable car (uphill and downhill) of Skiworld Ahrntal free of charge. Are you ready to be taken up to lofty heights?
To all ski lovers:
SKI OPENING
From 06.12. - 23.12.2024 you will ski one day for free!
Buy at least a 3-day pass and get an extra day for free.
